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Pink Sofa
Customer Service 

We would like to respond to your inquiries or questions as proficiently as possible. CFMG’s customer service department is staffed with friendly and willing individuals ready to assist.  Please call (510) 428-3154.  Messages left on this line will be returned within 1 business day.



For any of the following services: 

  • Provider Relations

  • Claims Customer Service 

Claim Inquiry Please Call:

Telephone:  (510) 428-3154

Monday -Friday
    8:00 a.m. - 5:00 p.m.


Fax:  (510) 450-5668


Please Note:
All claims must be submitted within 180 days from the date of service.


Non-Contracted providers are reimbursed at 100% Medi-Cal rates.



Professional Paper Claims
Children First Medical Group, Inc.
PO Box 99680
Emeryville, CA 94662-9680

Appeals and Non-Claims Related Mail
Children First Medical Group, Inc.
6425 Christie Ave Ste 110
Emeryville, CA 94608-2245

 Claims Appeal Form

News Flash 02/29/2024

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AB 1455 Regulation - Unfair Payment Practices


For Authorization/Referral Forms and more see:
UTILIZATION MANAGEMENT: Authorizations/Referrals

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